Uisce Éireann has mobilised crews to restore normal water supply to customers across County Roscommon. This follows widespread service disruptions in the county caused by the impact of Storm Éowyn.
Power outages at treatment plants and pumping stations have begun to impact on supplies across the county, including:
- Boyle/Ardcarne Regional Supply Scheme
- Castlerea Water Supply Scheme
- Ballinlough Granlahan Water Supply Scheme
Uisce Eireann repair crews are coordinating with the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies as we work to restore normal supplies as quickly as possible.
Once power is returned to an area it may take some time for normal water supply to be restored. Customers can go to www.water.ie and enter their address for details of localised issues and estimated restoration times.
Meanwhile, crews are also working to repair a burst water main affecting supply for customers in Monksland, Millrace, Barrymore, Bogganfin and Hodson Bay. Repair works are expected to be completed by 5pm today (Saturday).
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.
Uisce Éireann Customers across Co Roscommon are urged to conserve water where possible in order to protect supply while the outages are resolved.
Head of Water Operations at Uisce Éireann Margaret Attridge is warning that service disruptions following Storm Éowyn may last a number of days for some households and businesses.
“This was an unprecedented storm event that has had a severe impact on our water and wastewater network nationwide. We are still assessing the full extent of the disruption to supplies. Our crews will work around the clock where it is safe to do so to restore water service as quickly as possible, but given the extent of the damage, it may take some time before full service is restored everywhere. We ask for the public’s continued patience during this challenging time.”
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.