A Mayo woman was left ‘shocked’ at having to show proof of her disability to get accessible tickets to a gig through Ticketmaster.
Achill native Catherine Gallagher says this was not always the case, claiming that the process came in ‘under the radar’ during the pandemic.
The PHD student has scoliosis and a non-progressive muscular disorder and arthrogryposis, which in turn means she needs to be in an accessible area when attending events.
The 24-year-old applied for accessible tickets to see ABBA in London next year and considered not attending due to the volume of intimate information sought.
The DCU student says she understands that checks and balances must be in place to deter ticket touts and fraudsters obtaining tickets.
However, Catherine Gallagher told Midwest News that the burden of proof should not rest on people with disabilities.