A dedicated community support helpline will be established in Mayo County Council to assist at-risk members of the public in accessing non-emergency and non-medical supports and advice during the current public health emergency.

The confidential phoneline service is being established by the new COVID-19 Mayo County Council Community Response Forum, which includes over a dozen agencies and organisations. The helpline is focused primarily on ensuring that vulnerable members of the community or those living alone can access deliveries of groceries, medicine and fuels. The role of the Forum is to ensure that there is a co-ordinated community response and to enable all voluntary statutory agencies to collaborate in support of our communities and particularly of our most vulnerable members.

Included in the COVID-19 Mayo County Council Community Response Forum are:

  • Mayo County Council
  • Health Service Executive
  • An Garda Síochána
  • Other community, voluntary and sports representatives

 

The new phoneline is just one aspect of the Forum’s work. Its core aim is contributing to the community-wide effort to limit the spread of COVID-19.

Mayo County Council through this group, will ensure that the wide variety of groups working across Mayo to assist those in need, will do so in an organised, collaborative and targeted way. 

The Council’s COVID-19 Community Response Forum is there to ensure the very best use of the many resources assisting vulnerable persons with their daily needs at this unprecedented time, whether that is collecting medication, food shopping, social support and contact.

The new helpline will come into effect from tomorrow and the dedicated contact number is 094 -90 64660 with the lines open from 8am to 8PM.

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