Threshold, the national housing charity, has announced the establishment of a dedicated freephone helpline to support workers in the hospitality sector impacted by the COVID-19 crisis.

The service is being financed as part of the €1.5 million Guinness Fund announced last week.

The service will provide tailored advice to anyone who is worried about their ability to pay rent as a result of the current situation.

The helpline is available through a new freephone number, 1800 77 88 99 or via email on This email address is being protected from spambots. You need JavaScript enabled to view it. , operating Monday to Friday, 9am to 5pm, for a two month period.

The service will ensure that anyone whose income has been impacted as a result of COVID-19, can get access to advice and guidance regarding their tenancy, including negotiation with landlords, which is especially relevant in the context of rapidly changing social welfare entitlements and rental laws and policies.

John-Mark McCafferty, CEO, of Threshold says as the only charity in Ireland specialising in the Private Rented Sector, they know that people are very worried and anxious in light of the current pandemic.


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