An elderly woman has been left without a phone landline for eight days now and she depends on the landline for her home security pendant and according to the Cathaoirleach of Castlebar Municipal District Michael Kilcoyne the service being provided by Eir, in a case like this is not good enough.

He told Midwest News this morning that the present coronavirus pandemic already has many people anxious, and an elderly woman living on her own should be able to get a vital service like her landline restored more efficiently, rather than adding to her stress.

Midwest News has contacted Eir  and a spokesperson says the company will investigate the matter.

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