Westdoc

  • The Westdoc service will operate as normal as is possible this weekend but there are a few changes as the Knock treatment centre will not be available for periods over the weekend. Westdoc will provide their normal service in Knock up to 6pm on Saturday 25th August.

    After 6pm patients will be seen in Tuam or other centres that is more convenient to the caller.

    On Sunday 26th August Westdoc will operate from Dr Townleys surgery at Ballyhaunis Road, Claremorris, from 8am to 4pm. After 4pm Knock treatment centre will resume normal service.

    All calls will be dealt with and we apologise for any inconvenience caused, during these hours that is out of our control.

     

     

  • A Galway Councillor has raised concerns over the future of the Westdoc service in Glenamaddy.

    Ballinasloe area councillor Michael Connolly says the full service is not in operation since Christmas despite a lack of public consultation and prior notice.

    He says this means patients seeking care are now being advised to go to Tuam or Roscommon.

    The Fianna Fáil Councillor claims that no prior public consultation was carried out.

    He's questioning why, if there's been a change of policy in relation to the out-of-hours GP service, local communities have not been officially notified.

     

  • The fact that patients in the Castlebar area must often travel to Westport to avail of the out of hours Westdoc Service late at night or over Bank holidays was raised by the Cathaoirleach of Castlebar Municipal District Michael Kilcoyne at this week’s monthly meeting of the HSE West Forum.

    The councillor says he often gets complaints from patients and their relatives forced to bring a sick person to Westport in the middle of the night.

    He said the same situation exists for people in the West Mayo area that need the Westdoc service on nights that a Castlebar doctor is on call.

    In response, HSE West management confirmed that that is the system in place and added that Westdoc had not received any complaints from the public on the matter.

    Cathaoirleach Kilcoyne told Midwest News that response contradicts what many users of the service have told him.

     

     

    Cathaoirleach Kilcoyne told Midwest News Editor Teresa O’Malley that that response contradicts what many users of the service have told him

  • People looking to be tested for covid-19 have been flooding GP out-of-hours centres and the 999 emergency line today with a "high volume" of calls.

     

    The HSE is asking people to keep 999 and 112 for emergencies only -- and says out-of-hours doctors can't order tests.

     

    We're being asked to isolate ourselves if we have cold or flu symptoms, and call a GP on Monday.

     

    Officials say they're working through the weekend to make sure enough testing facilities are in place by Monday to meet increased demand.

     

    Westdoc are among the facilities experiencing high levels of calls due to the COVID19 Virus.

     

    In a statement to Midwest News they asked the public to be aware they cannot organize swab tests for patients.

     

    Patients should contact Public Health on 1850 241 850 directly or their own GP on Monday.

     

    Patients should continue to contact the service as normal for urgent care but expect some delays.

  • Westdoc has confirmed that Glenamaddy, Castlerea and Roscommon have merged since the start of this year, in terms of providing out-of-hours GP services.

    Yesterday, Galway County Councillor Michael Connolly told Midwest New that a Westdoc base had been in operation in Glenamaddy for a number of years, but since Christmas, people in the East Galway region who phone Westdoc for a GP at night or weekends are being advised to travel to Tuam or Roscommon.

    Westdoc has confirmed to Midwest News today that, due to the onerous rota expected of GPs due to the non-filling of vacant posts in rural areas, and the low numbers attending the service, the Glenamaddy, Castlerea and Roscommon cells have now merged.

    In a statement, Westdoc says the GPs are based in the new Primary Care Centre in Roscommon, while patients will also be seen in Glenamaddy or Castlerea as deemed appropriate by the doctor.

    New practice nurses have been employed to operate from the Primary Care Centre in Roscommon at weekends to further enhance the service.

    Westdoc says that, despite the merger, there will be no change in the hours of service provided to patients.