Vodafone

  • A number of Vodafone customers in the Glenamoy and Crossmolina areas of north Mayo say they have no phone service, some for days and others for three weeks now.

    Initially some customers were informed that the disruption in service was due to work being undertaken on a mast, but three weeks down the line the service has not been restored and customers are finding it difficult to get any response from the company.

    Midwest Radio contacted Vodafone yesterday (Tuesday) to ask what the problem is, and a spokesperson for the company said that any customer experiencing a difficulty with their service in that area at present should contact vodafone directly.

     

  • An issue that affected some Vodafone mobile and data services yesterday afternoon has been resolved.

    Vodafone Ireland confirmed in a tweet yesterday evening that the issue that had affected some mobile and data services had been identified and resolved as of around 7.30pm.

     

  • Vodafone customers are experiencing connection problems this afternoon with both mobile and fixed line services.

    On Twitter the company says it's investigating 'potential disruption' that is reported to be affecting number of locations across the country.

    A number of customers have contacted Midwest Radio this afternoon to complain of problems with Vodafone 3G, mobile internet, phone coverage and home broadband, but many are unable to contact Customer Care due to the high volume of calls.

    It's understood the problems have been ongoing since about 2.30 pm this afternoon.

    Vodafone says they're currently investigating, and have thanked customers for their patience.