HSE cyber attack

  • Three quarters of the HSE's computer servers have now been unlocked, after the recent cyber attack.

    The HSE will also tell an Oireachtas committee today that 70 per cent of computer devices are now available again.

    But it's warning it will take months before systems are fully restored - and the attack will have 'human costs'.

    Chief operations officer with the HSE Anne O'Connor says outpatient appointments are still badly affected...


  • 80 per cent of the HSE's computer servers have now been unlocked, after the recent cyber attack.

    It's a 10 per cent increase on last week, while 70 per cent of hospital outpatient appointments are now going ahead.

    It comes seven weeks after ransomware attackers hacked into the HSE's systems.

  • The HSE is warning people to expect 'significant interruption' to health services again next week.

    It says the situation has improved a little, with some computer systems working again after the ransomware attack, but many services remain cancelled.

    Up to 30,000 appointments have been cancelled in seven hospitals across the west and north-west over the past three weeks.

    Tony Canavan, Chief Executive of the Saolta Hospital Group, says the disruption will continue into next week.


  • The HSE says staff will be paid today despite the cyber-attack - but there may be errors the amounts they receive.

    Basic pay and allowances will be paid as normal, but there may be issues with overtime and other extras.

    The HSE says any problems will be fixed in the coming weeks.

    Staff currently aren't able to make travel and subsistence claims, as the system is down as a result of the cyber attack almost two weeks ago.

    Services continue to be disrupted at hospitals across the region, with the manager of Mayo University Hospital warning it will take months, rather than weeks, to get back to where they were before the ransomware attack.

  • People are being urged not to attend hospital emergency departments unless absolutely necessary, following the cyber attack on the HSE last week, which forced the shutdown of all its IT systems.

    In a statement this afternoon, the HSE says  emergency departments across the system are very busy, and while patients needing urgent care will be prioritised, others may experience long delays due to the IT issues and manual work arrangements.

    People who do need to go to an emergency department are asked to bring any information with them that can help medical staff as patient administrations systems cannot be accessed.

    This can include a Medical Record Number or a Patient Chart Number, as well as a list of current medications or prescriptions or any hospital discharge information from a previous hospital visit.

    Anyone who needs non-urgent medical care is asked to consider visiting their local GP or Injury Unit or a local pharmacy.

    The HSE said the ransomware attack has "had a significant impact on hospital appointments and there continues to be major disruptions.

    It added that work is continuing in assessing the impact and restoring IT systems, but says this work will take many weeks.

    However, we should start to see some early signs of recovery in some sites over the coming days.    

  • The HSE is warning patients to expect 'widespread cancellations' of hospital appointments again next week.

    Some computer systems have been restored after the cyber-attack almost 2 weeks ago, but most have not.

    Emergency departments are still very busy due to the loss of IT equipment, while hospital, community and screening services are still affected.

    The HSE's chief operations officer, Anne O'Connor, says the disruption will continue for a long time.

    The Saolta Hospital Group in the West is cancelling about 20,000 appointments as a result of the ransomware attack.

    Tony Canavan, chief executive of the Saolta Group which manages seven hospitals in the region including Mayo, Roscommon, Sligo and Galway University Hospitals, says a number of services are affected......


    A limited number of services are being resumed at Mayo University Hospital following the recent HSE cyber attack.

    While all systems have not yet been restored, management say they are in a position to resume a limited number of services this week, on a phased basis.

    Today and tomorrow, planned surgery will go ahead at the Castlebar hospital, and patients are being contacted directly.

    A number of outpatient clinics are also being restored, and again patients are being contacted directly if their appointments are going ahead.

    Manager of Mayo University Hospital Catherine Donohoe has been giving an update to Midwest News ....

  • The ransomware attack on the HSE's IT system is continuing to have a major impact on hospital services across the region.

    At Mayo University Hospital, all outpatient clinics are cancelled.

    All elective surgery is cancelled also, although the hospital says a small number of procedures may go ahead, and these patients will be contacted directly.

    All diagnostics - including X-ray, CT  and MRI scans and cardiac investigations are cancelled, as are endoscopy service.

    Those attending the hospital's Emergency Department are also being advised of significant delays, due to the cyber attack.

    Similar cancellations are in effect across all hospitals in the Saolta group, including UHG, Merlin Park, Portiuncla Hospital, Roscommon and Sligo University Hospitals.

    Services that WILL go ahead include maternity services and dialysis treatment, while patients should attend their chemotherapy appointments unless contacted and advised otherwise.

     General Manager of Mayo University Hospital Catherine Donohue has been telling Midwest News about the impact the cyber attack is having on services locally and nationally....


  • Outpatient clinics at Mayo University Hospital have restarted, following the recent cyber attack on the HSE's IT systems, which resulted in the widespread cancellation of services.

    The HSE says outpatient clinics have resumed, with a combination of face-to-face and virtual clinics, and these are growing in numbers, week on week.

    As services resume for outpatients and day case procedures, patients will be contacted directly from the hospital in relation to their appointments.

    Endoscopy services at the Mayo Hospital are now fully re-established while minor surgery and procedures have also restarted.

    Inpatient surgery is currently at about 35% of previous activity.

    In relation to visitors, Mayo University Hospital is facilitating visits to patients in ward areas by appointment only with visits lasting 30 minutes between the hours of 2 and 4pm each day.


  • The HSE says no systems are back up and running yet, following last week's cyber-attack.

    The health sector remains under massive pressure today with widespread cancellations.

    At Mayo University Hospital and other hospitals across the West, a number of services are cancelled - including outpatient clinics, diagnostics - including X-ray, CT and MRI scans and cardiac investigations, endoscopy services and elective surgery.

    People are being advised to check the HSE's website for updates on what's happening in each hospital.

    The cyber attack is being discussed at today's Cabinet meeting.

    Speaking on her way into the meeting, Justice Minister Heather Humphreys, said the Government won't be blackmailed by hackers.


    Dr Fergal Hickey, Consultant in Emergency Medicine at Sligo University Hospital, says the situation is making it very difficult to treat patients at Emergency Departments....