Westport is the first town in Ireland to be awarded Failte Ireland’s Destination Award for Excellence in Customer Service.
Over 300 staff in 18 businesses in the town undertook and completed Failte ireland’s Accredited Service Excellence programme over a number of months to secure the accolade.
The programme aims to assist tourism businesses reach the highest standards in customer care , which can result in business growth, additional repeat business, increase visitor spend and positive recommendations. The award can be presented to individual businesses or to a whole town, as is the case in Westport.
The Award was presented on Friday in Westport by the Chief Executive of Failte Ireland Paul Kelly.