Ulster Bank is to reduce staff numbers and introduce more automated systems in branches, as part of changes that were confirmed to Midwest News today.

In response to a query from Midwest News today, an Ulster Bank spokesperson said:

“More and more of our customers are choosing to do their everyday banking online or on our mobile app. In response to this changing customer behaviour, we are announcing changes to some of our branches including investment and refurbishment, increased automation, and a further move to cashless advice centres in five locations. These changes will result in a reduction in the number of people working in our branch network by 54. We know this is difficult news for our staff. We are doing everything we can to support those affected and will manage these changes in line with existing processes with the Financial Services Union.”

The spokesperson confirmed there will be no branch closures as part of the changes and it has not been confirmed where the job losses will be specifically.

The spokesperson also confirmed that Ulster Bank hopes to manage as many of these job reductions as possible on a voluntary basis and will ensure compulsory redundancies are kept to an absolute minimum.

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